Reference

Terms Conditions That Govern Your garuda88 Account

These terms set out the rules between you and garuda88 when you open an account, fund your wallet, or access the lobby.

Account eligibility appliesLocal law governs accessWallet activity coveredTouch 'n Go eWallet, Boost, GrabPay accepted

ACCOUNT SAFEGUARDS

How We Protect Your Account Under These Terms

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We do not process a payout until the OTP step is confirmed on the registered mobile number.

Data Handling

We collect only the data needed to operate your account — name, contact details, and transaction records. We do not sell your data to third parties outside what local law requires.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these via your browser at any time without losing your account.

Term Change Requests

If you want to query a specific clause or request a record of how your account data is held, contact support via live chat or email and we will respond in writing within one business day.

What These Terms Cover and How They Apply

garuda88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, you agree to these terms in full. They cover how your account wallet works, how deposits via Touch 'n Go eWallet, Boost, or GrabPay are processed, how withdrawals are verified, and what happens if your account is flagged for

1
review. We may update these terms from time to time; continued use of the lobby after a change means you accept the revised version. If you disagree with any update, you should stop using the platform and contact our support team to close your account. These
2
terms do not override applicable Malaysian law — where local regulation conflicts with any clause here, local law takes precedence. Players in Kuching and across Malaysia are subject to the same conditions. Eligibility to access certain game categories, including live casino tables and sportsbook markets, depends
3
on your region and whether local law permits it. We do not extend access to regions where it is not lawful to do so.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

Live Chat Reach our support team directly through the live chat window in your account dashboard. Available for account, wallet, and terms-related queries during operating hours.

Email Support Send a written query about these terms to our support address. We aim to respond within one business day for account and policy matters.

Account Help Centre Log in and visit the Help section for self-service answers on wallet limits, account verification steps, and how specific term clauses apply to your account.

Common Questions About These Terms

These terms apply to anyone who opens an account on garuda88. Access is available where local law permits. If you are in Malaysia and eligible, every session and wallet transaction falls under these conditions.

We may update these terms and will note the revision date at the top of this page. Continuing to use your account after an update means you accept the new version. If you disagree, contact support to close your account.

Deposits made via Touch 'n Go eWallet, Boost, or GrabPay are credited to your account wallet once the transfer clears on our end. The terms covering those funds — including withdrawal verification — apply from the moment the credit appears.

We may temporarily restrict lobby access while a review is in progress. You will be notified via your registered contact. Support can walk you through the verification steps needed to restore full account access.

Contact our support team via live chat or email with your account details. We will provide a written summary of the data we hold on your account within the timeframe required by applicable local law.

Yes. All sections of the lobby — including live casino tables, slot rooms, and sportsbook markets — are governed by these terms. Eligibility for specific categories depends on your region and what local law permits.

Reference